Is there a way to give credits to customers and give them the option for a refund or credit?

New Member
1 0 0

Recently quite a few customers have been asking us to give them a credit instead of a refund but I can't seem to find an option to do that or I can't seem to find an app for it either. Can someone advise on the best solution please?

Shopify Staff
Shopify Staff
656 54 120

Hello, @PCB-LTD!

Karlie here from the Shopify Support Team! I'm happy to look into this for you. Can you tell me if you're running an online shop or wanting to do credits through in person with the POS app? 

Looking forward to hearing back from you!


Karlie | Social Care @ Shopify 
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