KIT got my ad account disabled

New Member
1 0 0

Hi all I just got done installing the marketing app KIT to my store and set up Facebook ad accounts.


I then went ahead and used the phone app Shopify ping and KIT to run a Facebook ad and about an hour later I received an email stating that my ad account has been disabled because of the ad KIT tried to run.


Here is the body of the email I received:


Hi Jxxxx,


It appears your ad account was used to create one or more ads that don't comply with our Advertising Policies or other standards.

Our policies and standards help keep Facebook safe and welcoming for everyone. We use either technology or a review team to remove anything that doesn't comply with our policies or standards as quickly as possible.


Your ad account was disabled for not complying with the following policies:


Circumventing Systems Policy  - Ads must not use tactics that are intended to circumvent our ad review process or other enforcement systems. This includes techniques that attempt to disguise the ad's content or destination page. Please read through our Policy for more details including a few examples of do's and don'ts.




How do I fix this? lol