Klaviyo app

pens_paper_ink
New Member
4 0 0

Hi,

I have set up Klaviyo for my customer emails but I can't seem to find anywhere to turn off the automatic email notifications from shopify.  Can anyone help me with this?

 

Lee

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-Emma-
Shopify Staff
Shopify Staff
88 10 24

Hi, @pens_paper_ink

 

Emma here from Shopify. Welcome to the community! 

 

Which notifications were you wanting to turn off? Most order, shipping, and customer account notifications are sent to customers automatically, and can't be disabled, however there are a few that can be. You can see a list of which notifications can be turned off and how to do so, here.  

 

Let us know if you have any other questions, we're always here to support you! 

 

Warmly,

Emma | Shopify Social Care 

-Emma- | Social Care @ Shopify 
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pens_paper_ink
New Member
4 0 0

Thanks Emma,

Its sorted now.

Lee

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obsty
New Member
2 0 0

hello Lee

 

i have the same probleme like you

 

how did you do? beacause Emma from Shopify said to you: they cannot disabled notification 

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