Hi there, @TPCMD!
Ryder here from the Social Care Team at Shopify. Welcome to the Community and thanks for posting! I'd be happy to cover the local delivery eligibility requirements to begin troubleshooting what may be the reason you're unable to find the local delivery option in your Shipping and delivery settings:
Migrate to the new local delivery method
Previously, merchants used to manually edit a shipping zone and add rates to include the local area you wanted to deliver to. If you had already set up local delivery this way, you'll need to migrate to the new local delivery method. If this is your first time setting up local delivery, you can proceed to the inventory and location eligibility requirements.
Inventory + Locations
To be eligible for local delivery options, you'll need to have 20 or fewer locations and have multiple location inventory enabled. Each of these locations will need to have inventory stocked and the ability to fulfill online orders enabled. For merchants on our Plus plan, you'll need to also have the custom checkout disabled. Have you already enabled multiple location inventories?
It's good to note that the use of any third-party shipping app may conflict with our new local delivery method. You can reach out to the app developer for any questions about their apps. You'll also want to ensure that your business location addresses under Settings > Location are verified. If they aren't, you'll likely see an error like this:
To verify an address, you can run it through Google or verify that the address is recognized by a postal service. For example, if your address is based in the United States, you could try verifying the address through UPS here.
If you've already migrated to the new local delivery method and set up your inventory and locations as needed, ensured that you don't have any conflicting third-party apps, and have verified your addresses, then we'd be happy to take a closer look into your account to see why you're unable to set up local delivery options. Please reach out to our Support Team anytime - we're staffed 24/7!
Hope this helps. Please let me know if there's anything I can clarify.