Logo and Masthead missing in our merchant store listed in the Shop App

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Excursionist
29 0 15

Looking for help with missing logo and masthead in our shop which has default appeared in the Shopify SHOP app.

No merchant login access for settings/dashboard that i can see?

Maybe it is a theme problem with content not being pulled through from Shopify? We have a custom theme but this is basic, should not be an issue imo.

All thoughts welcome because it doesnt do anything for our brand right nowSTABLE-Shopapp-missing masthead and logo.jpg

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Excursionist
29 0 15

Odd. I expected this issue/broken feature/bug to get *some* attention.

Not sure why this is not a more popular topic given how hard Shopify is pushing https://www.shopify.com/shop to its merchants - what does this tell us all?

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