Looking for Designer Tool

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We are currently using inkxe - a product customizer, however, we have been experiencing several issues and are looking for a new solution like this. We are open to third party solutions that work with Shopify and Shopify apps. 


We allow customers to custom design (use text, image upload, and clipart designs) to customize phone cases and tumblers. We print the designs in-house utilizing both engraving and uv printing. 


We need to be able to limit some of the designs customers use, as well as, need to be able to download a .pdf and/or .eps file of the design so that it can function with our printing software/machines. 


If anyone has any suggestions on product customization/designer tools/apps, that would be SOO appreciated.