I integrated our MailChimp account through the MailChimp app. I then created a newsletter pop-up and set it to open after 5 seconds on our website: https://printd.ca
However, when I go on our site, nothing pops up. I tried different browsers and incognito with no luck.
Any idea how I can fix this?
I'm Ann, from the team here at Shopify :)
I took a look at your page from my end, and although no pop up appeared after 5 seconds, I did see one after about 10 seconds. Check out what came up for me here:
Have you tried waiting a bit longer to see if it will appear for you? Additionally, there might be a lag with the pop up, have you tried to set it up to appear faster than 5 seconds and see if that helps?
Let me know!
Have a great one,