Mailchimp Pop-Up

New Member
2 0 0


I integrated our MailChimp account through the MailChimp app. I then created a newsletter pop-up and set it to open after 5 seconds on our website:

However, when I go on our site, nothing pops up. I tried different browsers and incognito with no luck.

Any idea how I can fix this?


Shopify Staff
Shopify Staff
510 0 79

Hey there, 

I'm Ann, from the team here at Shopify :)

I took a look at your page from my end, and although no pop up appeared after 5 seconds, I did see one after about 10 seconds. Check out what came up for me here: 

Have you tried waiting a bit longer to see if it will appear for you? Additionally, there might be a lag with the pop up, have you tried to set it up to appear faster than 5 seconds and see if that helps? 

Let me know! 

Have a great one,

Ann | Social Care @ Shopify 
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