Multiple Facebook Shops

Highlighted
Shopify Staff
Shopify Staff
953 57 176

@HannahBaumann 

 

Thank you for letting me know. I've sent you an email to get the escalation process started. 

 

Chat soon!

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

1 Like
Highlighted
New Member
1 0 0

Hi Peter,

 

Can you please escalate for me too? We've got 2 stores and pages, and experiencing the same issue. Thanks!

0 Likes
Highlighted
Shopify Staff
Shopify Staff
953 57 176

@LisaSA 

 

Thank you for letting me know. I've sent you an email to have this escalated. 

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
Highlighted
New Member
1 0 0

I have the same problem, 1 admin facebook account have 3 FB page, want to connect 3 shopify stores, connect one disconnect the others.

0 Likes
Highlighted
New Member
1 0 0

Hello Peter, I'm experiencing the same issue. I have 2 shopify account and connecting to 2 shop page in facebook with same account. It's getting annoying when the other account gets disconnected to the facebook shop because it will take time to sync the products again.

0 Likes
Shopify Staff
Shopify Staff
953 57 176

@seraphim3200 @zkunzk 

 

Thank you for letting me know. I've sent an email to the email listed on your account, if you could reply there then I can have this escalated. 

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
Highlighted
New Member
1 0 0

Same issue here, I would like to be notified if there is ever a fix. Does anyone know of an alternate app or solution since this doesn't work? Thanks!

0 Likes
Highlighted
New Member
1 0 0

Hi Peter

 

I think I have the same issue. Two unrelated shopify stores, two separate Facebook pages, one FB admin account.

0 Likes
Highlighted
Shopify Staff
Shopify Staff
953 57 176

@chrisbrennan13 @feelfreeus 

 

Thank you for letting me know. I've sent both of you an email so I can have your issue escalated to our Technical support for further review. If you can follow up on the email with the requested information, then I can get that sent up. 

 

Chat soon!

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
Highlighted
Tourist
3 0 1

I'm having the same problem with separate Shopify shops and separate facebook pages. How do we get this working? Thanks so much! 

0 Likes