Multiple Facebook Shops

New Member
1 0 0

hi peter

 

I have the same problem.
can you help me
I have been frustrated about this problem


@Peter wrote:

Hey Shaun, 

Okay! Glad that we're on the same page then :) On that note, I'll ship you an email shortly so we can start some troubleshooting steps to get that fixed up!

All the best, 

Peter M
Shopify Support


 

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New Member
13 0 0
If you want to connect all three shopify stores to our app and then create separate feeds to be send to three different FB page to create three separate FB shops that may work.
Feel free to contact we can help
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New Member
2 0 1

I had the same problem.... I have one email that logs into Shopify that controls multiple stores. 


The workaround I used. In the store that I wanted to connect to Facebook, I created a full permission staff account (under Settings/Accounts) with a different email. Logged in with that email and FB installed with no issue. 

 

Hope that helps. 

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New Member
1 0 0

Hi Peter,

 

Has there been a resolution on this issue?

 

I am also experiencing the same issue. I have a Partner profile where I manage a Shopify store for a client, whose Facebook is managed through my Business Manager.

 

And I also have my own, separate Shopify store - with the Facebook page also managed through my same Business Manager.

 

When I connect one Shopify account to Facebook, it disconnects the separate Shopify account from the other page.

 

 Is there a solution or work-around? This is a big issue!

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New Member
2 0 1
You may want to try the work around I used above..... that worked for me.
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Shopify Staff
Shopify Staff
648 34 84

Hey, @LaurenFraser3!

 

No new information that I can share I'm afraid, however, this is something our technical support can take a look into for you. I've gone ahead and followed up with you via email. If you can reply there, I can take a more in-depth look. 

 

Chat soon!

Peter | Social Care @ Shopify
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 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
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the same problem, 1 facebook account with 2 business page. 2 shopify account connect to the other page but disconnect the other page.

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Shopify Staff
Shopify Staff
648 34 84

Hey, @benjchanas!

 

I've followed up with you via email. 

 

Chat soon!

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
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I’m also having this issue - 2 Shopify acccounts (2 different stores) with 2 pages under one admin.

When connecting one. The other gets disconnected.
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Shopify Staff
Shopify Staff
648 34 84

Hey, @dharrick!

 

I've shipped you an email to get this escalated. 

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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