Multiple Facebook Shops

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New Member
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I am having a similar issue. 3 Shopify Stores (Plus Accounts) and 3 Separate business manager accounts. When I connect to one it disconnects all others. Can you help get this sorted out?

 

Thanks,

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New Member
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Hi, I'm having the same issue, it appears, as a multitude of others. I have two separate shopify accounts (two separate email addresses) and two separate fb business pages. But one disconnects when the other is connected and vice versa. Need help urgently.

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Shopify Staff
Shopify Staff
1053 61 202

@sshine-eco @AlexRaymond @colbertclothing 

 

I have sent each of you an email. If you can reply to the email with the required information, then I can have this escalated for further review. 

 

Thank you!

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
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my website is also there m also facing the same problem that doesn't helped me chat rooms  

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Shopify Staff
Shopify Staff
1053 61 202

@joeymiller11 

 

I've shipped you an email!

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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Tourist
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Hi Peter,

 

I had the same issue. Could you please help me with this? I have two separate FB pages and business managers under one personal  FB account. I've set up two different Shopify stores, however, I can't have both stores to connect with Facebook.

 

Thank you so much! You can shoot me an email at *edited*!

 

Sincerely,

Sherry

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Shopify Staff
Shopify Staff
1053 61 202

@sherrymao15 

 

I've sent you an email!

 

To ensure the safety of your account, I have edited out the email in your last reply. 

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
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Hello!!  Same issue here.... 2 stores.... 2 separate FB pages and it keeps disconnecting one.  I did the "work around" suggested above but it will not allow me to connect my 2nd account.

 

Thanks!

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New Member
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shawn@shoppewithshawn.com

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New Member
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Hi Peter

 

Can you please escalate for us too? We've got 2 stores and 2 pages under one personal Facebook account and experiencing the same issue. Thanks!

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