My collections doesn't show up in Facebook

boxula
Tourist
4 0 1

Hi all

 

I saw a lot of posts about this issue but couldn't find a realliable answer.

 

Can someone help me please?

 

Thank you!

Walter_Barrante
Shopify Partner
1 0 0

Hi, 

In my case, there are a few collections that appear in FB but don't have the right amount of items (there are products missing in the collections).

There are other collections that don't appear at all in FB even when I've checked the mark to be available at Facebook Channel.

I think all the products are sync successfully, the issue is with the collections. I've tried making the collections unavailable at FB and change back again at available with no positive results.

Help please!

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