Need help with a refund for my app-

ronad1986
New Member
2 0 0

How do I raise a ticket with Shopify?

 

The support@shopify.com doesn't accept incoming messages now.

 

Let me know please.

0 Likes

Hi there,

You need to open a support ticket in help center https://help.shopify.com/en/questions#/login

Click in Support > Contact Support > Login to your store.

support.png

First, they will ask you to find a document but don't worry there will be a Chat with us button afterward. You can compose your refund request in the form then Chat with SHopify support.

Hope you find this helpful.

Cheers

PageFly - Advanced Shopify Page Builder - Empowering 90.000+ active merchants.

Check our Evergreen Guide on Moving Your Brick-n-Mortar Store Online.

Want To Strive The Coolest E-commerce Knowledge? Explore Our FREE Video Resources.

0 Likes
ronad1986
New Member
2 0 0

I wonder why I cannot see the chat button.

0 Likes