I'm wondering if there is an app that allows to easily keep track on the status of the shipments that we send out. FedEx has been delaying multiple packages and with our product being perishable it is really important that we know when a package gets delayed. Right now we would have to go to each order and click on the tracking to find that out or wait until unhappy customer emails us.
Any suggestions appreciated.
Yes, you can use the Shipment Tracking & Notify app that helps you keep track of all your orders under a single dashboard.
Also, the app helps you create a branded "Track your order" page, from where your customers can track their orders easily. The app also helps to with sending order tracking Email notifications to your customers using your own business email and not using any external source.