Wanted to share a service I started to help stores and app developers with their customer support needs.
Forefront Support provides on-demand customer support as a service. Basically, we look at your app/website, documentation, FAQs, and try to resolve as many customer inquiries as we can. If we do, we charge a small fee - and if we don't you pay nothing. We're able to solve almost 90% of the inquiries you receive and free up a lot of your time.
We've had success with our first few clients. If you're interested in trying it out, email me at firstname.lastname@example.org and let me know you saw this post. I'll credit your account with 10 free responses to try it out.