Problem with Printful orders sync

[Otty]

Hello,

maybe someone encountered this problem before and can help. I tried placing some test orders on my store (with bogus gateway) to see if they show up in Printful dashboard but they don't...

If i place a manual order through the app, it shows up on Printful.

I checked all the settings which Printful recommends and everything is fine.

I even opened the order and requested fulfillment and still nothing. 

Do you guys have any ideas why this is not working?

Really appreciate your help!

[DaniellaB]

Hey, it's Daniella from Printful here. 

Have you been able to solve the issue yet? If not, I'd suggest reaching out to our Customer Support either by chat or support@printful.com with more details regarding this. That way, we'll be able to have a proper look into this, determine what the issue may be, and advise you accordingly.