Problem with adding new products to eBay

New Member
3 0 1

Made the EBay connection today and uploaded all my products.

Add a new product and it doesn't show up in the eBay list.

Don't understand why it won't work ... it should be simple.

Do I need another app to make the connection work?

Thank you.


Shopify Staff
Shopify Staff
1426 87 315

Hey, Rich!

Peter here from Shopify Support!

I'm not entirely sure of this myself, however, I can point you in the right direction to finding an answer! The eBay channel is fully supported by a dedicated eBay support team who should be able to help get this resolved. You can contact them through one of their contact methods below:

If there's anything else I can help with please don't hesitate to reply back and I'll happily help out!

All the best, 

Shopify Support

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution

To learn more visit the Shopify Help Center or the Shopify Blog