Problem with the Facebook Messenger app/channel, can't remove it

New Member
2 0 0

Hello, in our store we are trying to remove the facebook messenger app and we can't.

Removing the channel in the admin panel doesn't work, it keeps staying there.

Can someone help us to fix this issue?

Thank you

https://mamamary.io/

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Shopify Partner
97 0 12

Hi Dan,

Have you contacted Shopify support? They'd likely be best to help with this.

Todd

Todd - ShopClerk Order Tracking for Shopify - https://shopclerk.net
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New Member
2 0 0

We are having the same issue. Cannot remove the Facebook messenger pop-up and it is extremely annoying to our customers.

Can anyone assist in removing?

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New Member
2 0 0

We have contacted support with no resolution.

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