Products still showing on eBay after being deleted from Shopify

rosejay
New Member
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Hello,

So I've noticed on my eBay account that there is still products showing that I have deleted from my Shopify account.  Some of these products have been deleted for some time now.

I have refreshed my credentials, synced my products and checked my sync settings (which the remove product from eBay when deleted from Shopify box is checked). I'm sure there will be something I'm missing but I just cant see how to resolve this issue.

Does anyone have another explanation, or even better a solution as I don't want to be advertising products that are no longer available as it has an impact on my eBay seller rating.

Thanks in advance,

Jenny

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