Solved

Re-authenticate app without reinstalling

cedriclajato
Visitor
3 1 2

Hi Guys,

I made an app and the store successfully installed the app when user visit my app it giving them an error which is "Internal Server Error" way to fix it is by reinstalling it.

I'm wondering why it's failing to authenticate?

Is there any way to re-authenticate the app manually?

Any help would be greatly appreciated.

Thank you so much in advance.

Kind regards,
Cedric

Accepted Solution (1)

cedriclajato
Visitor
3 1 2

This is an accepted solution.

This is how it looks the app installed already on the store. It can be fix by reinstalling the app but I don't want user to do it since it would delete the fulfillment service of the products too 😞 that's why planning to find a way to reauthenticate it without reinstalling it.

app-visit.PNG

View solution in original post

Reply 1 (1)

cedriclajato
Visitor
3 1 2

This is an accepted solution.

This is how it looks the app installed already on the store. It can be fix by reinstalling the app but I don't want user to do it since it would delete the fulfillment service of the products too 😞 that's why planning to find a way to reauthenticate it without reinstalling it.

app-visit.PNG