App reviews, troubleshooting, and recommendations
Hello,
I'm requesting refund for apps that I wasn't using due to I put my shop on pause, I cancelled service for the following apps until I'm ready to re-open my store.
Current billing cycle: Billed on Mar 30, 2021, Billing cycle: Feb 28, 2021 & Billing cycle: Dec 1, 2020
Ali Reviews - Product Reviews (Uninstalled)
$14.90
Unlock all awesome features with Unlimited: 2021-02-28 - 2021-03-30
CloudSearch (Uninstalled)
$9.00
Pro 2500: 2021-02-28 - 2021-03-30
LINKIFY (Uninstalled)
$5.00
Linkify: 2021-02-28 - 2021-03-30
Hey, @Jewlosgifts
Our support team would be happy to look into potential refund options for the apps that you mentioned. In order to look into your account and authenticate you, I recommend reaching out to our support team here via live chat or email. From there, they can assist you directly.
If there is anything else I can help you with, please let me know.
Dirk | Social Care @ Shopify
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