Refund for apps

Jewlosgifts
New Member
1 0 0

Hello,

I'm requesting refund for apps that I wasn't using due to I put my shop on pause, I cancelled service for the following apps until I'm ready to re-open my store.

Current billing cycle: Billed on Mar 30, 2021, Billing cycle: Feb 28, 2021 & Billing cycle: Dec 1, 2020

Ali Reviews - Product Reviews (Uninstalled)

$14.90

Unlock all awesome features with Unlimited: 2021-02-28 - 2021-03-30

CloudSearch (Uninstalled)

$9.00

Pro 2500: 2021-02-28 - 2021-03-30

LINKIFY (Uninstalled)

$5.00

Linkify: 2021-02-28 - 2021-03-30

0 Likes
Dirk
Shopify Staff
Shopify Staff
837 91 191

Hey, @Jewlosgifts 

Our support team would be happy to look into potential refund options for the apps that you mentioned. In order to look into your account and authenticate you, I recommend reaching out to our support team here via live chat or email. From there, they can assist you directly.

If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify 
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