Reporting error with duplicated products

sandyng
New Member
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Our webshop has used a translation app, Langify, to mirror the english website to German. But when the products are translated, the products sold on the translated page are listed as a different product on shopify report. Is there a way to change that or support this issue?

I have checked with the app support and they said it is out of our control. langify is using the shopify translation API to translate the content. Issues in the reports probably are due to shopify. 

Does anyone have any solution about this issue. Thank you! 

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