Retail Barcode App + Google Shopping Conflicts

Electronics
New Member
4 0 0

We use retail barcode app from Shopify to generate barcodes for our in-store displays, but when we try to use Google Shopping app it is syncing that barcode data as the google GTIN or UPC which obviously kicks back the product (incorrect upc,gtin) Has anyone had a way to fix this? 

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EmmanuelFlossie
Shopify Partner
979 40 218

Simple, don't submit the bar code. Only bar codes from the manufacturer can be submitted. Self generated bar codes are not allowed.

If you can't set it up via your app, you can use feed rules, and set GTIN to clear. More info: https://support.google.com/merchants/answer/7450276?hl=en

To learn more about bar codes : https://support.google.com/merchants/answer/6324461

I'm a Google Shopping Specialist a a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!) and a Google Premier Partner
Need Premium Data Feed Management Support? Get in touch.
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Electronics
New Member
4 0 0

So we went into our Google Shopping > Feed > Created a Rule

We set GTIN as " " on our feed and ran a test. It came back as all disprove because GTIN Value is empty value

 

What is the correct value to put on that rule? is it "clear" as you mentioned? " " is not working.

 

 

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EmmanuelFlossie
Shopify Partner
979 40 218

You need cancel the data source and click on add modification and set it to clear.

Also remove brand and mpn values

And set identifier exists to no

Then process the feed.

 

Hope this helps.

I'm a Google Shopping Specialist a a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!) and a Google Premier Partner
Need Premium Data Feed Management Support? Get in touch.
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Electronics
New Member
4 0 0

Hello, we still cant get this to work, can you give us a hand?

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EmmanuelFlossie
Shopify Partner
979 40 218

Sure, you can email me on hello@feedarmy.com for personal help.

I'm a Google Shopping Specialist a a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!) and a Google Premier Partner
Need Premium Data Feed Management Support? Get in touch.
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