Review app not totally deleted

Sultan_Aioub
New Member
1 0 0

Hello everyone, 

I have downloaded many app reviews and deleted them all, in my quest to find the best one. Now that they are all deleted those 5 stars (see picture) are still there. How do I get rid of them? 

 

 

Screenshot 2020-06-02 at 17.02.46.png

 

Thank you in advance 

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JoesIdeas
Shopify Expert
1241 111 310

You should remove the code from your theme files.

 

After uninstalling app, the app loses access to your store so cannot do cleanup of the theme code.

 

Here's how to fix:
1) Duplicate your theme and work on the backup theme.

2) Locate the app code and delete it.

3) Preview the theme and if it looks good, publish.

 

To find the code, either contact the app developer or go through your theme files for the template. For example, if it's on your product page, check your templates / sections / snippets that include the word "product". I'd guess this will be in product.liquid or a snippet like product-form.liquid.

 

If you've uninstalled a lot of apps, you can order a Tune Up from my team here (we optimize Shopify sites): speedboostr.com/services. That will handle this plus more to clean your theme up.

 

If you just want this one problem solved and don't ant to spend time on it, contact us we can handle it for you.

 

Founder of Speed Boostr (Shopify optimization experts, theme customization, custom app development).
Creator of Shopify Analyzer (first performance analysis tool for Shopify sites, free for the Shopify community).
Creator of Order Automator (auto tag orders and customers + auto fulfillment + more automations).
More apps: Theme Scientist (A/B testing), Tip Jar (add a tip button), File Optimizer (optimize CSS, JS, Liquid).
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