Review app or service with this functionality

Ivan27
New Member
1 0 0

Hi there,

How to implement this functionality:

1 - send an email asking the customer his opinion about the product (1 to 5 stars)

2 - send the second email asking for leave a review only those who rate 4 or 5.

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shayOwensby
Shopify Expert
169 40 80

Hello, 

 

You might want to look into Klaviyo. You can setup a number of flows there - very user-friendly. However, it is a paid subscription. What you're looking to do, is not going to be your typical free app functionality. https://www.klaviyo.com/ (Shopify recently partnered with Klaviyo in replacement of Mailchimp). 

 

Shopify does make a really good Product Reviews app of which can be found here: https://apps.shopify.com/product-reviews

What this app does is send customers an email notification where they can rate and review the product they purchased directly from their email inbox. You also have the ability to monitor those submissions. Nothing has to be published to your site unless you want it to be. You can set these to automatically publish to the site but there's never recommended :) 

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Likes are appreciated as well :)
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AlfredoCosta
Tourist
9 0 2

@shayOwensby wrote:

Hello, 

"What this app does is send customers an email notification where they can rate and review the product they purchased directly from their email inbox.  " 


I didn't find this option..

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AiTrillion
Shopify Partner
3001 172 547

Hello @Ivan27, I hope you are doing well! You can try the app AiTrillion. You can send automatic review request emails. 

You can check about its Review feature here: AiTrillion's Review Feature.

For more details & if you have any issues, you can contact at support@aitrillion.com

 

Thanks

Sachin D | Shopify Growth Expert @ AiTrillion

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