Shopify App Login Trouble

Solved
hancakes14
New Member
1 0 0

Hi, 

I am having trouble logging in to Shopify app. When I attempt to login it says that I need to contact support. Can you please help me get this fixed? 

 

Hannah Gaddis 

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Oliver
Shopify Staff
Shopify Staff
407 44 76

This is an accepted solution.

Hi, @hancakes14 !

This typically means we'll need to authenticate the account to look into the issue. While we’re not able to authenticate merchants and provide account-specific support via the Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit the Help Center and log in to your account to create a support request.

Warm regards!

Oliver | Social Care @ Shopify 
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