Hey guys, have a store where we ship a lot of items inside of customer orders separately because we offer many items for preorder. Unfortunately, we are taking a loss by shipping the items separately most of the time because customers only pay shipping once. Is there a Shopify app that allows you to set individual shipping rates for individual items if you want thus if an item is in preorder in a customer order that also includes in-stock items they will be charged separate shipping for the preorder stuff?
Thanks for any help here.
Right now when a customer places an order on our website they pay shipping once for the total weight of the order. This assumes that the items will all be shipped together. The reality is we regularly ship individual items from orders on their own, so we need the ability to notify the customer that something in their shopping cart is a preorder item and thus extra shipping charges are being added to their order for that preorder item to ship separately at a later date.
If you're on Plus there is the Script Editor that you can use to customize the shipping options offered based on item at checkout.
If that's not an option for you there's Bespoke Shipping or raising the prices of the preorder items.