We have installed the Shopify Chat app on our store and it is working well, but unfortunately it looks like the default initial welcome notification is causing the page title to include (1) and is being indexed as such, on multiple pages. I can't for the life of me find where I remove this portion from the page title. Any suggestions would be greatly appreciated.
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I have the same issue. It's unacceptable for a chat plugin to change how site URLs are displayed in Google search results. The content injected in the URLs looks suspicious and provides no value for customers.
Hi @kenny, @spacebarko, & @Nouveaugaffney,
We've fixed an issue that was resulting in some search index crawlers showing Shopify store names in search results with a number in the title (the number was referring to unread messages). This will no longer occur.
Search results should update quickly and drop the (1) but you can optionally request your preferred search engines crawler to force an update if desired.
Thanks for your patience and understanding!
This is an accepted solution.
Hi! I checked with the team and they advised things should be good.
@Nouveaugaffney , I can still see (1) on your site; can you submit a recrawl request?
Just did a check and it looks like you're good now too @Nouveaugaffney!
Thanks all for your patience! I am going to lock this topic
If anyone else encounters a similar issue in the future please create a new topic so we can investigate