Shopify Ping Email Issue

BrewAndFeed
Tourist
4 0 0

Shopify Ping prompts me to send an email to my customers which is great but the email is formatted with a great big question mark on the top. Has anyone experienced this and if so how did you fix it. I am attaching a photo of what this looks like. 

 

IMG_8E7690B7C26E-1.jpeg

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