Shopify Reviews

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New Member
1 0 0

Hi,

 

Shopify reviews are not showing up on my products and if by luck they show, they come up very slow with significant delay.

 

Link: https://bnatrl.com/collections/performance-products/products/ultimate-joint-relief

 

Not sure how I can resolve this issue. Please help!

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Shopify Partner
44 4 8

I tested your page but the page loads relatively quickly and after navigating around the site the reviews still load pretty quickly as well:

Annotation 2020-06-03 100614.png

 

I do notice when I test on a mobile LTE connection it takes longer to load (about 5.5 seconds) and the reviews show up slower than other page elements. 

 

My best guess is that this may be related to a combination of factors - the fact that you have 41 individual javascripts downloading and executing on the page, your product page has some oversized and uncompressed images (you have a massive image in the product description that could be lazy loaded or served in Progressive JPG), and several stylesheets and scripts contain 60% or more unused content.

 

I think the bet place to start would be to evaluate your apps for ROI and remove anything that isn't driving your sales. App content can have a major impact to speed (there a good case study here: https://speedboostr.com/how-apps-affect-load-speed/) so try to limit this type of content, scale, compress and lazy load images, and maybe try adding resource hints for important content.

Optimization Expert at Speed Boostr (Shopify optimization and dev agency).
Need help improving your site speed? Check out the Shopify Analyzer for real-time advice on your site.
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New Member
9 0 0

Yeah, I also have a similar problem with my website. As per my research on the internet for the Shopify reviews, everyone suggested that it is happening due to the problem of DNS. Because the page loading is working well on ISP or mobile devices.

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