Shopify app for Amazon hardly syncs

Elianna
New Member
3 0 0

A fraction of my products are synchronizing and I don't know why.  The SKU's on Amazon match that on Shopify.  Is there a certain place that the SKU needs to be for the sync to find it?  Is it case sensitive or doesn't like special characters?  Can I just manually link Shopify and Amazon listings? 

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Elianna
New Member
3 0 0

Nobody?  Hello?  Anyone post here?

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CourtneyMiller
Excursionist
66 1 3

Hi @Elianna, what app are you using to sync Amazon SKU's with Shopify? Did it work properly before or was it always like this?

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Elianna
New Member
3 0 0

I started using it a few weeks ago and out of the hundreds of products I have for sale, only 42 were synced to Amazon.  I would like a solution to this. 

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CourtneyMiller
Excursionist
66 1 3

Are you using this app: https://apps.shopify.com/amazon? We're happy to take a look at it and help you understand why it might not be working for your store. 

Thanks!

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