Shopify not connecting eBay

Solved
JoJos_Greens
Tourist
9 0 3

There appears to be a lot of the same error in the forums - Has anyone had a response from Shopify/eBay as of yet?

Shopify not connecting to eBay -  s-00.storeconnect.io redirected you too many times - access_denied

or similar errors. 

 

2020-08-21_152250.jpg

buyifyyebay
Tourist
6 1 5

Same here, why isn't it working ?

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JoJos_Greens
Tourist
9 0 3

Over the last 2 days I have spent over 3 hours on the phone with eBay trying to navigate their security profiles.

Apparently whats happened (to my account at least) is that the Shopify Integration/Engine attempted to log in too many times over a short period and eBay locked my account due to potentially suspicious behaviour.

After resecuring my eBay account, New Passwords, 2 step Authentication, New Secret questions etc. and several callbacks, they were able to reset the Security Flag on my account.

Security Flag/Error - 57 - apparently !

However, when I try and reconnect to eBay via the Connect button in Shopify, I get the same message.

eBay support is sending me an email so I can respond with screenshots and copies of the link from the eBay pop-up authentication window.

Let you know how I go.

Bre GREAT to hear something from Shopify on this ! ! ! !

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NiftyCity
Tourist
7 2 2

I AM HAVING THE SAME PROBLEM FOR 3 DAYS NOW, WHAT THE HELL IS GOING ON???

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buyifyyebay
Tourist
6 1 5

This is an accepted solution.

Yeah so, apparently, just use Microsoft Edge Browser is what's working for me

NiftyCity
Tourist
7 2 2

i use mac sigh

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NiftyCity
Tourist
7 2 2

This is an accepted solution.

wow this works, thank so much!

JoJos_Greens
Tourist
9 0 3

RESOLVED !

Legend !

I had to install Edge Browser, but happy to as I had tried everything.
Spent over 4 hours on the phone with eBay trying to resolve this !

Why was no one from Shopify or eBay able to step up and suggest this ?

Does Shopify Support even monitor these forums ?

Thanks 'buyifyyebay'

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buyifyyebay
Tourist
6 1 5

It was suggested by the live chat support at Shopify to try another browser.

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Rabbit1
New Member
1 0 0

Just had this happen, doesn’t work on any browser or device.  Not sure what to do

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