Shopify not connecting eBay

[JoJos_Greens]

There appears to be a lot of the same error in the forums - Has anyone had a response from Shopify/eBay as of yet?

Shopify not connecting to eBay -  s-00.storeconnect.io redirected you too many times - access_denied

or similar errors. 

[buyifyyebay]

Same here, why isn't it working ?

[JoJos_Greens]

Over the last 2 days I have spent over 3 hours on the phone with eBay trying to navigate their security profiles.

Apparently whats happened (to my account at least) is that the Shopify Integration/Engine attempted to log in too many times over a short period and eBay locked my account due to potentially suspicious behaviour.

After resecuring my eBay account, New Passwords, 2 step Authentication, New Secret questions etc. and several callbacks, they were able to reset the Security Flag on my account.

Security Flag/Error - 57 - apparently !

However, when I try and reconnect to eBay via the Connect button in Shopify, I get the same message.

eBay support is sending me an email so I can respond with screenshots and copies of the link from the eBay pop-up authentication window.

Let you know how I go.

Bre GREAT to hear something from Shopify on this ! ! ! !

[NiftyCity]

I AM HAVING THE SAME PROBLEM FOR 3 DAYS NOW, WHAT THE HELL IS GOING ON???

[buyifyyebay · Accepted solution]

Yeah so, apparently, just use Microsoft Edge Browser is what's working for me

[NiftyCity]

i use mac sigh

[NiftyCity · Accepted solution]

wow this works, thank so much!

[JoJos_Greens]

RESOLVED !

Legend !

I had to install Edge Browser, but happy to as I had tried everything.
Spent over 4 hours on the phone with eBay trying to resolve this !

Why was no one from Shopify or eBay able to step up and suggest this ?

Does Shopify Support even monitor these forums ?

Thanks 'buyifyyebay'

[buyifyyebay]

It was suggested by the live chat support at Shopify to try another browser.