Spocket Supplier Issues

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New Member
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My wesbite: tiredtuesdaystore.com sells a variety of stuff. When I imported my masks, they said on Spocket ships to Canada but my customer's are complaining that its saying " cannot ship to location" when they checkout, while I can see that it does ship to Canada.

 

Please assist.

 

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Shopify Partner
80 1 3

Hi @tiredtuesday, this is Larry from Spocket!

I apologize for the inconvenience you’re experiencing with shipping to different countries with Spocket suppliers. I recommend reaching out to our support team at support@spocket.co with the supplier you’re interested in and the issue you’re facing. We’re open 24/7 through our support line and would be happy to assist you in finding a supplier that can ship to Canada/ resolving the issue with the supplier you’re currently working with!

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