Spocket Supplier Issues

New Member
1 0 0

My wesbite: tiredtuesdaystore.com sells a variety of stuff. When I imported my masks, they said on Spocket ships to Canada but my customer's are complaining that its saying " cannot ship to location" when they checkout, while I can see that it does ship to Canada.


Please assist.


Shopify Partner
82 1 3

Hi @tiredtuesday, this is Larry from Spocket!

I apologize for the inconvenience you’re experiencing with shipping to different countries with Spocket suppliers. I recommend reaching out to our support team at support@spocket.co with the supplier you’re interested in and the issue you’re facing. We’re open 24/7 through our support line and would be happy to assist you in finding a supplier that can ship to Canada/ resolving the issue with the supplier you’re currently working with!