I am using the Store Pickup by secomapp together with my webshop http://dimsumshop.dk where I do delivery of takeaway. Customer has two options, either they can have the takeaway delivered for 50 ddk per delivery, or they can pick their food at the store for free.
In the app, I have set the local delivery option to charge 50 ddk - see image below.
In the shop however, when customer selects local delivery (see below picture), and proceed to payment.
The delivery cost (50ddk) is not added on top of the total cost that should be paid (see below picture). What went wrong?
Also when I read the instruction it states
2. Delivery rates
The feature requires that you have the Real-time carrier rate feature enabled on your Shopify account.
→ Enable Delivery Rates to set the delivery price condition at a certain price/weight range of the product. → Click + Add New Rate
How do I ask Shopify support team to update my billing cycle to yearly?