The page you’re looking for couldn’t be found

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New Member
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When I try to install Shopsync to my Shopify store https://ryanhilljewelry.com/ the message I get is The page you’re looking for couldn’t be found. How can I fix this issue? 

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Shopify Staff
Shopify Staff
1454 88 318

Hey, @rhj!

 

I tested installing ShopSync on my store and was unable to replicate the error, which suggests this may be a local ended issue, or it was a hiccup in their system. I'd recommend trying the following troubleshooting steps to see if it helps resolve the issue. 

 

  1. Using Google Chrome Incognito mode
  2. Clearing the cache/cookies of your current browser
  3. Disabling your adblocker if you have one enabled

Let me know how that turns out!

Peter | Social Care @ Shopify
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