Thumbnails not appearing in eBay

Solved
Highlighted
Tourist
6 0 1

Hi All

It was working before but a few days ago I found that when I post new products from Shopify to my eBay sales channel the listings go across but the image thumbnail does not show in the list of items on eBay. When a listing is accessed on eBay, the image displays correctly.

Anyone else found the same problem?

John

 

1 Like
Highlighted
Tourist
7 2 2

I am having the same problem!! Started happening few hours ago!

0 Likes
Highlighted
New Member
1 0 0

Having the same issue any fix yet?

0 Likes
Highlighted
Tourist
6 0 1

No fix as yet

0 Likes
Highlighted
Tourist
7 2 2

This is an accepted solution.

hey guys, I’ve found a fix. You have to go back to the product in Shopify, change the primary picture with another, save it, then go back and put your picture again and save it, it should work in eBay. 

i contacted eBay and they where no help. They just said to wait it out. I don’t think waiting fixes anything

1 Like
Highlighted
Tourist
6 0 1

Yes, that works!

Hope it resolves itself in the long term as don't want to have to be doing this for 100 listings!

Thank you!

0 Likes
Highlighted
Tourist
7 2 2

Yeah for sure! I had to do it with for 28 listings just then haha. Good luck!

0 Likes