Karlie here from the Shopify Guru Team! Is there anything I can help you with? Be sure to reply with any questions you have here so I can look into it and get back to you.
Looking forward to hearing back from you!
Karlie here. What exactly are you looking for the ticket system to do? Can you tell me more about what type of functionality you're wanting?
Karlie here! I've looked into your request for you and there aren't any options that I'm seeing in the Shopify App Store. This type of customization would need to be created by a developer. What I would suggest you do is to reach out to a Shopify Expert to see if they can create this type of functionality for you. Shopify Experts are developers, designers, marketers, and photographers who you can hire to help you with different aspects of your online storefront. You can check out our Shopify Experts, here.
I hope this has answered your question. If not, or if you have any further questions please let me know. I will be happy to help!
Thank you for looking do you know if there is any sort of ticket system available on the appstore side please, i am open to any suggestions regards this as I want to get my site up and running asap, also I have noticed that shopify charge a transaction fee per purchase, if I have my own Merchant do i still have to pay this fee to shopify or can I process all my payments through my own merchant?
Sorry for all the questions.
I'm afraid that there isn't anything available through the Shopify App Store that would provide that type of functionality. My apologies there. As for transaction fees, you would only be charged for transaction fees if you are using a third party payment gateway. If you were to use Shopify Payments, then transaction fee charges are lifted. You can read more about transaction fees, here, if you're curious.
If you're interested in looking into Shopify Payments, then we have a detailed guide that you can check out, here, which will go through how to set up Shopify Payments and how to use that gateway from within your Shopify admin.