Translate symbol appears in background, but app is uninstalled!

jrltrend
Excursionist
42 0 11

Hello! hello! We have downloaded a translate app (Transcy), but decided to delete it. But the translate symbol is still there when we rolode our hompage. It appears at a qick time then dissapears. How can we solve this? is there a coding for this? because it is really irritating!

Can someone please help us? 

 

Best regards, JRL Trend

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Jason
Shopify Expert
10360 158 2008

Perhaps the app modified your theme code to add in some custom code so when you removed the app that code remains.
Pure assumption however. Can you share the link to your shop and where this symbol appears (just in case it's not obvious when looking)?

I jump on these forums to help and share some insights. Not looking to be hired, and not looking for work.

Don't hand out staff invites or give admin password to forum members unless absolutely needed. In most cases the help you need can be handled without that.


★ http://freakdesign.com.au ★
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jrltrend
Excursionist
42 0 11

Hey, yeah I assumed that, but can’t find the coding that’s wrong. 
But thank you for looking into this. It’s a really bad picture, but it appears right beside our cart page at a quick moment then dissapears. 

D7D55B73-901C-4A21-820A-C03B11AFE69D.jpeg

Shopify url
jrl-trend.myshopify.com

 

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