Usage based charge is confusing for merchants

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Tourist
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Hi,

 

I have an application in Shopify that charges based on usage. According to Shopify docs, at the first user is proposed to accept a capped amount. Unfortunately, this seems confusing for users, they think that the application is trying to charge them for the capped amount. This causes application uninstalls. (That what I got from application uninstall feedback form).

 

Are there any best practices of how to handle this? May be how to explain users about the capped amount? 

 

Thanks for any advice.

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