Wheelio + Recart Smart Messenger Mode Checkbox Issue

Solved
Tourist
8 1 1

Hi,

I've just installed Wheelio and Recart on my new store and I have an issue with their Smart Messenger Mode.

If I test the app without being logged in to Facebook (fresh browser, no cookies) I get the e-mail only version of Wheelio, but I have a weird leftover checkbox from Messenger, as can be seen in this screenshot:

https://gyazo.com/6d9f10964a3c78dc4b2bd461b609ee8f


If I test Wheelio while being logged in to Facebook, I see the "Send to Messenger" box instead, but the weird leftover checkbox is again present above the Send to Messenger box:

https://gyazo.com/558e36a80daaf81fdaf5438ca67e9390

Even if I check the normal checkbox right next to "Send to Messenger", I get a message that the floating checkbox is the one I should've checked:

https://gyazo.com/24f276096dfc837e930f2fa891fc486f

Has anyone encountered this issue before? I've reached out to Recart and they told me it's a wheelio issue, but wheelio support has not answered yet. 

Thanks!
Tudor
www.oacoac.ro

0 Likes
Highlighted

Success.

Tourist
8 1 1

I found what the issue was - that was the GDPR consent checkbox, where I hadn't added any text next to it. Image result for facepalm gif

0 Likes