Why is it so hard to get hold of a live customer service person ? No phones anymore?

rvbridgemaqn
Shopify Partner
2 0 1

I want my monies back ???

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Sophia
Shopify Staff
Shopify Staff
866 57 98

Hi, @rvbridgemaqn.

Sophia here from Shopify. I'm sorry to hear that you have had a tough time getting in touch with our team. Support is available 24/7 through the Shopify Help Center. Contact options include live chat, email, and callback.

Can you tell me what you're looking for a refund on?

Sophia | Social Care @ Shopify 
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