I can't seem to find features comparisons of different reviews apps.
I have had Yotpo, but after testing a bit, it just stopped working. After I leave a review, the review doesn't appear in the dashboard.
The support is silent, and it doesn't seem that they care. Lol... there is no way I can imagine using this on a live site.
What is an alternative app that can do something similar to Yotpo?
My name is Alex, I'm a guru here at Shopify!
For sure! I'm not sure exactly what features are important to you, but I can absolutely share some recommendable reviews apps that might help you out - here's a couple you could try:
Hope that's helped! Please feel free to give us a call or start a live chat at any time, we're open 24/7 for your convenience and always happy to assist!
Alex | Shopify Guru
I am Netalie and I'm from Yotpo's Customer Support team.
The issue you have mentioned was part of the disruption we have experienced.
The issue has been resolved and performance is back to normal.
I assure you that the necessary steps are being taken to prevent further occurrences of this issue and I sincerely apologize for any inconvenience this may have caused you.
You can subscribe to real-time status updates or check the status of Yotpo at any time via http://status.yotpo.com
If any further assistance is required in the future, feel free to reach out by submitting a new ticket through your Yotpo admin and we will gladly assist you.
Have a great day!
Dislosure: Im the CEO of Reviews.io.
I would love to give anyone looking at leaving Yotpo a free trial of our solution.
We pride ourselve on having a good solution, no silly pricing and no long term contracts.
We are fully licensed review partner with Google, so we can help you get stars next to you Adwords & Serps results fast.
You are welcome to check out SocialShopWave app that includes Reviews app: many many features; affordable pricing and fanatical support. Read what other merchants are saying: https://apps.shopify.com/socialshopwave