You need to grant Shopify permissions to the following accounts to use the new Facebook channel

[Archangelwatch]

I keep getting this error when connecting my store to facebook pixel, has anyone had this problem before?

[eterno]

Ugh I'm getting hit with the same error and can't figure it out.

[Archangelwatch]

its really frustrating because it should work

[sagarika]

Same problem and error.

"You need to grant Shopify permissions to the following accounts to use the new Facebook channel"

Someone suggest a solution plz

[Andreas_Zindel]

+1 ... I have the same issue 

[jason001]

I'm experiencing the same issue and can't seem to find how to fix it! Have logged a support request with Shopify

[Andreas_Zindel]

I found a solution that worked for me. It was suggested to me to delete all browsing history and cookies and then go through the setup again. Since chrome syncs all browsing history and cookies it gets a bit tricky and I don't like to lose my cookies (call me a stickler).

So I used MS edge (which I don't use for anything Shopify or facebook related). Since edge is a clean slate for me I had no issues during the setup. It went right through without a hitch.

Either clear your browsing history including deleting all cookies or use a "blank" browser (Maybe incognito mode works). 

[eterno]

Thank you!! Using a new browser totally solved it for me!

[stevie_holmes]

Hello all I'm having this same problem, tried a different browser, cleared history, still getting this same message.  Any other suggestions?

[ebon]

I've tried clearing the browser, a different PC and strangers PC. Nothing works!!!

can anyone help please.