app compatibility

Zuzana
New Member
1 0 0

Hello,

I have a problem with installing some application.

It says that the app is not compatiblewith my eshop even if I made necessary changes like adding shipping zones etc.

Can you help?

Thanks

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DigitalArtisans
Excursionist
179 14 31

Hello @Zuzana !

 

If your store’s settings don’t meet an app’s installation requirements, then the app is marked as Not compatible in the Shopify App Store. On the app listing page for an incompatible app, you can see which installation requirements don't meet your store's settings. You can't install the app unless those settings change. On the search and category pages, double check your changes make sure you did it correctly you can hide incompatible apps by selecting See only compatible apps.

 

 

Thanks,

Digital Artisans

Hatim Ayoub | Designer | Developer
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