block email automation

noenshop
Excursionist
31 0 14

Hello, how can I blcok autmatical email from shopify. I am using klaviyo and when somebody leaves products in their cart, klaviyo sends them a reminder but shopify also sends a reminder. How can I turn shopify email off?

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Kyle_W
Shopify Expert
136 22 82

Hi @noenshop!

You can control the automated emails for abandoned checkouts using the checkout settings in the Shopify admin (found under Settings > Checkout > Abandoned checkouts). To entirely disable the feature, you'll need to uncheck the box outlined in the following screenshot:

abandoned-checkout-settings.jpg

Hopefully this helps!

Kyle W | Helium Dev, LLC
Helium builds apps that merchants depend on:
- Customer Fields
- Meteor Mega Menu
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