I am trying to connect my shopify store to the facebook shop, every time a try to connect it, it disconnects. I have been dealing with this issue for weeks and shopify doesnt have a chat support or a workable number to help with this. This is very frustrating considering i am paying monthly for shopify.
Hi - Shopify does have chat support, available here. I've seen loads of posts on here over the last couple of weeks with the same Facebook connectivity issue so I think something has gone wrong somewhere. Let us know if & how you get it resolved as I think it will help a lot of people out.