eBay Shopify integration

EcoBB
New Member
1 0 1

We're having issues with the integration between Shopify and eBay. When we publish a listing in the eBay sales channel, some are not publishing to the store, the listing is still tied to the seller profile, just not in the storefront for some reason.

CourtneyMiller
Excursionist
66 1 3

Hi @EcoBB, What app are you using to integrate Ebay with Shopify?

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Olivia
Shopify Staff
Shopify Staff
577 57 113

Hi, @EcoBB!

Welcome to Shopify Community. My name is Olivia and I work here.

Thanks for reaching out to our network with your question. If you are in fact using the Shopify eBay sales channel as asked by @CourtneyMiller, then you will need to connect with the Shopify eBay sales channel support team for troubleshooting steps and further guidance. 

You can connect with them directly here:

___________________________________________________________________

eBay Sales Channel Support

Email: help@connectebaysupport.com

Phone: 1 (855) 411-3376

____________________________________________________________________

I trust they will be able to provide further support, but please keep us posted with the solution for future readers.

Warm regards,

Olivia | Social Care @ Shopify 
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