App reviews, troubleshooting, and recommendations
We're having issues with the integration between Shopify and eBay. When we publish a listing in the eBay sales channel, some are not publishing to the store, the listing is still tied to the seller profile, just not in the storefront for some reason.
Hi, @EcoBB!
Welcome to Shopify Community. My name is Olivia and I work here.
Thanks for reaching out to our network with your question. If you are in fact using the Shopify eBay sales channel as asked by @CourtneyMiller, then you will need to connect with the Shopify eBay sales channel support team for troubleshooting steps and further guidance.
You can connect with them directly here:
___________________________________________________________________
eBay Sales Channel Support
Email: help@connectebaysupport.com
Phone: 1 (855) 411-3376
____________________________________________________________________
I trust they will be able to provide further support, but please keep us posted with the solution for future readers.
Warm regards,
Olivia | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Hi @EcoBB ,
Which integration you are using to connect your Shopify store with ebay? Also, you need to check if the integration app you are using is supporting that country for which your ebay account is connected. As in the case, if it is not supporting then you can check out the other integrations on the Shopify app store which are supporting other countries’ ebay account.
You can also reach out to the app support which you are using to get the best solution with the respective integration app.
Thanks for your input, @Neha_Rajpoot!
You make great points that are very valuable to this thread. Thank you for taking the time to share your feedback.
Warm regards,
Olivia | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Are you ready to take your business to the next level? Look no further than the latest ...
By SarahF_Shopify Apr 15, 2024We’re keeping the ball rolling to make sure you’re always ahead of the game. So buckle ...
By JasonH Apr 8, 2024Portrait of Stephen positioned next to an image of planet Earth, with the Stephen's World ...
By JasonH Mar 18, 2024