ebay sync from shopify not working!

New Member
1 0 0

hello all. idk if there is a system error but keep getting errors when syncing my items i've previously had n o problem syncing before. saying the weight is an issue and its not. I even went back to my site to make sure the weight was correct on all items. However its not working properly. Anyone else having issues today? Normally it works fine! thanks!

Shopify Staff
Shopify Staff
624 63 118

Hey, @pastime-present!

Welcome to Shopify Community. My name is Olivia and I work here.

I did some research for you, and I wasn't able to find similar reports of the issue you described. However, I'd be more than happy to guide you in the right direction for support with my accepted solution on this similar forum thread.

In that link you will find contact information for eBay specific channel support for troubleshooting and next best steps.

Make sure to loop back around and keep us posted once you touch base with them.

Warm regards,

Olivia | Social Care @ Shopify 
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